Autocare Technician | Level 2 Apprenticeship
Why this apprenticeship?
An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.
The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.
Please Note: This Standard does not on its own qualify apprentices to work on air-conditioning systems. Employers who require apprentices to work on air-conditioning systems must also provide the F-Gas qualification
Individual employers will set their own selection criteria for applicants. It is however recommended that candidates can demonstrate an interest in the occupation as well as an ability to work in an organised and methodical way to identify and solve problems; also demonstrate an ability to communicate both orally and in writing.
Apprentices without level 1 English and maths will need to achieve this level and take the test for level 2 prior to taking their apprenticeship end-point assessment. For those with an education, health and care plan or legacy statement, the English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.
An Auto-care Technician will demonstrate a knowledge and understanding of the following;
- Tyre legislation and technical information including EU Tyre labelling, Tyre Pressure Monitoring systems, sidewall markings, homologated fitments relating to cars, car derived vans and light goods vehicles.
- Fundamentals of specific vehicle systems including steering & suspension, braking systems, battery & charging systems, exhaust systems and Air-Conditioning systems
- Vehicle 4-wheel geometry principles
- Basic consumer legislation relevant to the occupation
- Appropriate Health & Safety legislation and requirements for the workplace
- Hybrid/Electric Vehicle system and safe working procedures
- Data protection requirements to protect customer and payment information
- General sales principles including, identifying customer & vehicle needs, presenting solutions, closing the sale and dealing with buying resistance
- How the business works and how you contribute to the overall results, demonstrating commercial awareness
- How to carry out vehicle safety inspections and routine maintenance using manufacturers specifications or approved schedules, using vehicle specific data and meeting legal requirements
- The importance of following work place procedures and the consequences of not doing so.
For more detailed information please see:
What can I expect from being an Apprentice?
- Excellent vocational training.
- A salary and on-going support from your employer and GB MET.
- In depth experience, insight and understanding of the business sector you are working in.
- A clear career path.
- The opportunity to achieve industry-standard qualifications and even a degree!
Am I eligible for an Apprenticeship?
Applicants need to be at least 16 years of age, living in England and not taking part in full-time education.
How long does an apprenticeship take?
The duration of an apprenticeship depends on:
- Your experience
- Your knowledge
- Your skill levels
- The business sector
- The qualification
How much will I get paid?
The minimum wage for an apprentice is £4.15 per hour. This rate applies to those under 19 and those aged 19 or over who are in their first year of their apprenticeship. As an apprentice, you must be paid at least the minimum wage for your age if you’re aged 19 or over and have completed your first year.
Do I need to find an employer?
Yes, you have two options.
Option 1 - The best option is to find an employer yourself who wants to employ you as an apprentice. Once you have done this, simply provide us with the details. We will then contact your employer and handle all the administration so you can begin your apprenticeship at the earliest opportunity.
Option 2 - The GB MET recruitment team will try and find you an employer. The team will firstly invite you for an interview to fully assess your skills and aptitude for your preferred apprenticeship roles and do everything possible to find an employer with a current vacancy or one looking for an apprentice that fits the role you are looking for.
Whichever option applies, our recruitment team is here to guide you through every stage of the process.
Can I undertake an apprenticeship with my current employer?
Yes, discuss it with your employer and, if they agree and subject to conditions, you can become an apprentice where you now work.
What time of year can I start an apprenticeship?
You can apply at any time of the year. The start of your work-based training is dependent on your employer and all new Standard apprenticeships must include 20% off-the-job training.
What is off-the-job training?
Training that is delivered outside of an apprentice’s normal working duties.
Off-the-job refers to an apprentice learning outside a regular day-to-day work environment but within working hours. This includes:
- Practical activities such as shadowing a more skilled member of staff or ‘off-site’ visits to meet customers or attend a trade show
- Theoretical activities such as online courses, attending seminars and role playing
- Learning by writing reports and work-specific documents
Career and progression
After successful completion of this course you could progress your career within the Engineering industry or onto a higher level qualification.
Why choose an apprenticeship?
As apprenticeships are now offering routes to degree-level qualifications they have become an increasingly preferred career option.
It’s an organic/natural career choice as apprentices are often offered a permanent, full-time position by their employer once training is completed.
Certain business sectors offer excellent career potential and the opportunity to earn very competitive salaries.
As an apprentice, you get to work alongside experienced staff who will help you to develop job-specific skills – and earn a wage at the same time. Earn while you learn.
Many employers hold Apprenticeships in high regard because they offer real industry experience.
A successful Apprenticeship provides you with a qualification and the skills you need for your job.
Cost for an employer:
For levy payers the maximum funding available for this course is £21,000 which will be taken from your Levy account.
For non-levy payers you will be required to pay a 5% contribution (£1,050) and the remaining fees will be paid for from the government. If the apprentice is 16 to 18 and they start the course before their 19th birthday they are entitled to 100% of the funding with no contribution from the employer.
Wages for an apprentice:
The minimum wage for an apprentice is £4.81 per hour. This rate applies to those under 19 and those aged 19 or over who are in their first year of their apprenticeship. As an apprentice, you must be paid at least the minimum wage for your age if you’re aged 19 or over and have completed your first year.
The length of program based on someone working 30 hours per week, undertaking the programme for 18 months plus 3 months EPA – If working less than 30 hours per week, the length of the programme is adjusted in line with hours worked.