Formerly City College Brighton and Hove and Northbrook College

Travel and Tourism - City & Guilds Diploma in Travel & Tourism Level 2

Gain a broad understanding of the various aspects of the travel industry and prepare you for employment or further study.

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Key information

Course code: B0821 Course type: Full-time, 16-19 (full-time) Duration: 1 Year Start date: September 2018 Entry requirements: 3 GCSEs grade 3 or above, including English and Maths End qualification: City & Guilds Diploma in Travel and Tourism Level 2 Awarding body: City & Guilds Course location: Brighton Metropolitan College, Central Campus Assessment: Tests, online assessments, assignments, research tasks and presentations

Course aims and areas

Travel and tourism is one of the world’s fastest growing industries. Studying at Brighton MET will help you develop the skills and understanding needed to become part of this exciting world.

If you want to work with people or to experience new cultures, our expert lecturers will equip you with the skills you need, such as practical teamwork, customer service, presentation and problem solving.

The course explores practical areas of study, including event planning, tour operations, worldwide destinations, the role of ground handling agents and the role of the overseas representative. You will also discover the importance of working in a team and communicating effectively.

Course Units

  • Worldwide destinations
  • Interpersonal skills
  • Principals of customer service
  • The structure of the UK Industry
  • Retail travel services
  • Tour operations
  • Activity tourism
  • Cruise industry
  • Planning an event
  • Event review and evaluation

Why the MET?

This course provides expert job preparation with excellent work experience opportunities.

You will be taught by staff with many years of experience in the industry including cabin crew, resort reps and airport check-in, with additional guest speakers who share their industry knowledge with students.   

The department has fantastic links with some of the largest travel companies in the world, including British Airways, First Choice Holidays and Virgin Atlantic.  

A programme of trips, excursions and residentials are organised throughout the year.

Without a doubt, one of the reasons we know you will love studying at Brighton MET is the location of our central campus. Right in the heart of Brighton’s world-famous North Laine, the College is within walking distance of all the city’s main amenities – the award-winning city library, the independent shops and eateries and the beach.

Entry Requirements

Specific entry requirements may vary depending on the type of course and the level of entry. Click here to find out more about entry requirements for our 16-19 (full-time) courses.

All 16-19 (full-time) courses require an application review meeting. This is a chance for us to talk through your choice of choice and ensure it's right for you.

There are specific CEFR proficiency requirements for international students.

Course Costs

All 16-19 (full-time) courses are free to EU residents who are under 19 years old on the 31 August 2017. The only fees you have to pay are for specialist resources and equipment. The cost of these varies from £25 to £300 depending upon the subject you are studying.

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How to apply

It’s super easy. You can apply to Brighton MET online.

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Or if you’d like to apply by post or in person, please click below.

How to apply

Work experience

All students will have the opportunity to undertake 30 hours of work experience, which will provide invaluable links with local employers. You will gain real-world experience at our in-house travel agency, City Travel, serving holidays and trips to staff, students and the general public. 

Brighton MET is keen to offer our students work experience placements, particularly with the increasing importance for students to complete placements as part of their study programmes across all industry areas.

This is an exciting opportunity for employers and students alike to gain something valuable with long term benefits for the business and for students.


What's next?

On successful completion of this Level 2 course you may wish to continue your studies at Brighton MET and move on to the BTEC Level 3 Subsidiary Diploma in Travel and Tourism.

Students can then progress onto higher level courses or into full-time employment. Potential job opportunities include: 

  • Travel agents
  • Tour operations
  • Cruise liners
  • Airline industry
  • Catering
  • Visitor attractions
  • Travel reps
  • Tour guides
  • Sports tourism
  • Tourism planning and accommodation management


  • Gain real-world experience in our travel bureau, City Travel, serving holidays and trips to staff, students and members of the public
  • Library and computing facilities
  • Access to the MET’s student services, including career advice and additional learning support
  • Online access to resources and study support through the MET’s virtual learning environment
  • Cafés with a wide range of reasonably priced meals, snacks and drinks
  • Views Mohammed Soliman Travel and Tourism

    “The teachers are really positive and enthusiastic about the Travel and Tourism industry, they have all worked in the industry and can share their experience with you. I would highly recommend this course to anyone who wants to learn about the Travel & Tourism.”

    Mohammed Soliman
  • student Views Alex Bowman Travel and Tourism

    “I’ve really enjoyed my first year here at Brighton MET, being centrally located it’s really easy to get around, you can pop out at lunch time and be in the centre of town. I’ve met some great friends and I’m looking forward to studying Cabin Crew next year.”

    Alex Bowman
  • student Views Ena Potiphar Travel and Tourism

    “Coming to Brighton MET is the best decision I have made, you are treated like adults and the teachers are knowledgeable and good fun.”

    Ena Potiphar
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Potential
Careers

Potential Careers

Hotel or accommodation manager/proprietor

Typical Tasks:

  • Analyses demand and decides on type, standard and cost of services to be offered.
  • Determines financial, staffing, material and other short- and long-term needs.
  • Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
  • Approves and arranges shipboard entertainment and shore trips and liaises with ship.
  • Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

66 Available opportunities -1.2% Rise in employment is expected by 2019 in the South East.
Salaries

ENTRY £17,004

AVERAGE £24,492

POTENTIAL £42,198

Desired Skills:
  • Monitoring
  • Active Listening
  • Speaking
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Writing
  • Reading Comprehension
  • Mathematics

Current Vacancies on Indeed

Hotel Manager Company: Pembury Hotels Management Ltd Location: London
View Vacancy
Housekeeping Assistant Company: Shobhna Investment Ltd Location: London W14
View Vacancy
Assistant Hotel Manager Company: Travelodge Location: London
View Vacancy
Hotel Manager Company: Travelodge Location: London
View Vacancy

Travel agency manager or proprietor

Typical Tasks:

  • Plans work schedules and assigns tasks and responsibilities.
  • Co-ordinates the activities of clerical, secretarial and other staff.
  • Discusses clients' requirements and advises on road, rail, air and sea travel and accommodation.
  • Makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries.
  • Advises on currency and passport/visa regulations and any necessary health precautions needed.
  • Determines financial, staffing, material and other short- and long-term needs.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

10 Available opportunities 1.6% Rise in employment is expected by 2019 in the South East.
Salaries

ENTRY £19,344

AVERAGE £27,261

POTENTIAL £45,572

Desired Skills:
  • Active Listening
  • Speaking
  • Monitoring
  • Critical Thinking
  • Reading Comprehension
  • Mathematics
  • Learning Strategies
  • Writing
  • Active Learning

Current Vacancies on Indeed

Travel Consultant Company: ACS Performance Location: Crawley
View Vacancy
Payroll and Benefits Officer Company: Oakleaf Partnership Location: London
View Vacancy
Corporate Travel Manager Company: Petrofac Location: London
View Vacancy
Assistant Retail Travel Manager Company: Jewels Recruitment Location: Reading
View Vacancy

Care escort

Typical Tasks:

  • Transports clients safely and securely between approved destinations.
  • Supports and secures chair bound clients.
  • Organises toilet and meal stops, as appropriate.
  • Supervises contact between parents and separated children.
  • Communicates with colleagues and maintains accurate records.
  • Supervises and accompanies children who are taking part in a theatrical, television or film production.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

319 Available opportunities -0.3% Rise in employment is expected by 2019 in the South East.
Salaries

ENTRY £13,377

AVERAGE £16,088

POTENTIAL £22,328

Desired Skills:
  • Monitoring
  • Active Listening
  • Critical Thinking
  • Learning Strategies
  • Reading Comprehension
  • Active Learning
  • Writing
  • Speaking
  • Mathematics

Current Vacancies on Indeed

Exam Steward Company: Adecco Location: London
View Vacancy
Administration Apprentice Company: Cirrus Primary Academy Trust Location: Sutton SM2
View Vacancy
Passenger Escort (As and When) Company: Slough Borough Council Location: Slough
View Vacancy
2nd Line Hardware Support Anlayst Company: Halian Ltd Location: Maidenhead
View Vacancy

Travel agent

Typical Tasks:

  • Discusses client requirements and shows brochures containing suitable packages.
  • Establishes availability with tour operators and makes bookings.
  • Consults travel time-tables, books travel tickets and accommodation.
  • Handles cash, debit and credit card payment.
  • Informs client of any changes in travel arrangements.
  • Advises on issues of currency, passports, visa requirements, insurance, car hire, vaccinations and other health precautions.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

210 Available opportunities 1.6% Rise in employment is expected by 2019 in the South East.
Salaries

ENTRY £13,572

AVERAGE £17,472

POTENTIAL £32,195

Desired Skills:
  • Active Listening
  • Speaking
  • Critical Thinking
  • Reading Comprehension
  • Mathematics
  • Learning Strategies
  • Writing
  • Active Learning
  • Monitoring

Current Vacancies on Indeed

Travel Consultant Company: ACS Performance Location: Crawley
View Vacancy
SENIOR BUSINESS TRAVEL CONSULTANT Company: Travel Trade Recruitment Location: West London
View Vacancy
CORPORATE TRAVEL CONSULTANT Company: Travel Trade Recruitment Location: West End
View Vacancy
Retail Travel Advisor Reading Company: Travel Trade Recruitment Location: Reading
View Vacancy
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