Formerly City College Brighton and Hove and Northbrook College

Customer service, sales & telesales - apprenticeships

Develop your career in customer service, sales & telesales.

Apprenticeships in customer service, sales & telesales.

These apprenticeships can lead to roles in customer service, sales and telesales.

Apprenticeships are a fantastic way to gain a nationally recognised qualification and valuable skills whilst working. We are a major provider of apprenticeships in the South East, helping employers to find the right apprentice for their business or upskill existing employees, and supporting individuals to succeed.

Available courses

  • Customer Service - Level 2 Intermediate Apprenticeship

    This apprenticeship covers all areas of customer service, covering skills development in communication, queries and meeting customer needs.

    • Course type: Apprenticeships
    • Duration: 1 Year
    Find out more
  • Customer Service - Level 3 Advanced Apprenticeship

    This training gives apprentices the opportunity to develop the skills and knowledge needed to deliver customer service in a range of industries and contexts.

    • Course type: Apprenticeships
    • Duration: 1 Year +
    Find out more
  • Customer Service Practitioner - Level 2 Intermediate Apprenticeship

    The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.

    • Course type: Apprenticeships
    • Duration: 1 Year
    Find out more
  • Sales & Telesales - Level 2 Intermediate Apprenticeship

    This qualification is an introduction to sales including the sales process, sales theory, techniques and targets.

    • Course type: Apprenticeships
    • Duration: 1 Year
    Find out more
  • Sales & Telesales - Level 3 Advanced Apprenticeship

    This apprenticeship will equip new and existing staff with the skills, knowledge, and experience needed to undertake senior sales and telesales roles.

    • Course type: Apprenticeships
    • Duration: 1 Year
    Find out more
Stay connected