Free online courses | Business, Management and Customer Service
Available courses
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Online Courses | NCFE Certificate in Understanding Data Protection and Data Security Level 2This course covers data handling in terms of GDPR and is suitable for learners with some awareness of this area who want to develop their knowledge to aid their employment opportunities or as part of their continuous professional development.
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Online courses | NCFE Certificate in Principles of Team Leading Level 2This online qualification is designed to give an introduction to the roles and functions of a team leader.
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Online courses | NCFE Certificate in Creating a Business Start-Up Level 2If you’re looking to start your own business, this qualification will help you to explore business ideas and select the most appropriate option to develop; and support you with the skills and knowledge you need.
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Online courses | NCFE Certificate in Customer Service for Health and Social Care Settings Level 2This distance learning, knowledge based, qualification has been designed for learners who want to develop an understanding of how to deliver effective customer service in health and social care settings.
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Online courses | NCFE Certificate in Equality and Diversity Level 2This accredited distance learning qualification provides an introduction to the issues around stereotyping, prejudice and discrimination.
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Online courses | NCFE Certificate in Information, Advice or Guidance Level 2This course is ideal for learners working in advice and support roles, who wish to enhance their knowledge or achieve qualifications to support their work. It is also suitable for those wanting to embark on a career providing information, advice or g...
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Online courses | NCFE Certificate in Lean Organisation Management Techniques Level 2This qualification aims to improve business performance through continuous professional development of employees and their skill sets.
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Online courses | NCFE Certificate in Principles of Business and Administration Level 2This online qualification covers a range of business administration skills which will be useful to learners throughout their careers.
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Online courses | NCFE Certificate in Principles of Customer Service Level 2This online qualification provides an understanding of how to deliver excellent customer service, which can be applied in any working environment.
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Online courses | NCFE Certificate in Understanding Business Improvement Techniques | Level 2This free online course will provide you with knowledge and understanding of business improvement techniques.
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Online courses | NCFE Certificate in Understanding Climate Change and Environmental Awareness | Level 2This free online course will provide you with an introduction to the principles of climate change and environmental awareness.
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Online courses | NCFE Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace | Level 2The course will give you the skills to support your colleagues with mental health problems.
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Online courses | NCFE Certificate in Understanding Workplace Violence and Harassment Level 2This online course covers effective communication skills and how to prevent violence and harassment.