Free online courses | Customer Service

Available courses

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    Online courses | NCFE Certificate in Customer Service for Health and Social Care Settings Level 2
    Online courses | NCFE Certificate in Customer Service for Health and Social Care Settings Level 2

    This distance learning, knowledge based, qualification has been designed for learners who want to develop an understanding of how to deliver effective customer service in health and social care settings.

    • Course type: Online courses
    • Duration: Up to 8 weeks
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    Online courses | NCFE Certificate in Digital Skills | Level 2
    Online courses | NCFE Certificate in Digital Skills | Level 2

    This digital skills online course aims to further improve your understanding and competency in digital skills. You will be able to apply knowledge of digital skills in personal and business situations, understand data security and use your new-found...

    • Course type: Online courses
    • Duration: Up to 8 weeks
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    Online courses | NCFE Certificate in Equality and Diversity Level 2
    Online courses | NCFE Certificate in Equality and Diversity Level 2

    This accredited distance learning qualification provides an introduction to the issues around stereotyping, prejudice and discrimination.

    • Course type: Online courses
    • Duration: Up to 8 weeks
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    Online courses | NCFE Certificate in Information, Advice or Guidance Level 2
    Online courses | NCFE Certificate in Information, Advice or Guidance Level 2

    This course is ideal for learners working in advice and support roles, who wish to enhance their knowledge or achieve qualifications to support their work. It is also suitable for those wanting to embark on a career providing information, advice or g...

    • Course type: Online courses
    • Duration: Up to 8 weeks
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    Online courses | NCFE Certificate in Principles of Business and Administration Level 2
    Online courses | NCFE Certificate in Principles of Business and Administration Level 2

    This online qualification covers a range of business administration skills which will be useful to learners throughout their careers.

    • Course type: Online courses
    • Duration: Up to 8 weeks
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    Online courses | NCFE Certificate in Principles of Customer Service Level 2
    Online courses | NCFE Certificate in Principles of Customer Service Level 2

    This online qualification provides an understanding of how to deliver excellent customer service, which can be applied in any working environment.

    • Course type: Online courses
    • Duration: Up to 8 weeks
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    Online Courses | NCFE Certificate in Understanding Data Protection and Data Security Level 2
    Online Courses | NCFE Certificate in Understanding Data Protection and Data Security Level 2

    This course covers data handling in terms of GDPR and is suitable for learners with some awareness of this area who want to develop their knowledge to aid their employment opportunities or as part of their continuous professional development.

    • Course type: Online courses
    • Duration: Up to 8 weeks
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    Online courses | NCFE Certificate in Understanding Workplace Violence and Harassment Level 2
    Online courses | NCFE Certificate in Understanding Workplace Violence and Harassment Level 2

    This online course covers effective communication skills and how to prevent violence and harassment.

    • Course type: Online courses
    • Duration: Up to 8 weeks
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