Formerly City College Brighton and Hove and Northbrook College

Level 2 Intermediate Apprenticeship in Sales & Telesales

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Course Type: Apprenticeships Start Date: September 2018 Duration: 1 Year Entry requirements: 3 GCSEs grade 3 or above, including English and Maths Awarding Body: C&G

Apprenticeships are a fantastic way to gain a nationally recognised qualification and valuable skills while working. We are a major provider of apprenticeships in the South East, helping employers to find the right apprentice for their business or upskill existing employees, and supporting individuals to succeed.

Course aims

This Apprenticeship framework will equip new and existing staff with the skills, knowledge and experience needed to undertake Sales & Telesales roles, enabling the workforce to make businesses more productive, efficient and profitable.

The Intermediate Level is suitable for those who currently work or are being recruited to work in roles such as Trainee Sales Advisor, Sales Consultants, Telesales Operator and Junior Sales Executive. The training provides an introduction to the sales process and allows learners to specialise in their chosen areas of interest such as preparing and delivering a sales demonstration and generating and qualifying sales leads. Functional Skills may be required dependant on Apprenticeship framework and previous qualifications achieved.

Two NCFE qualifications can be gained via this Apprenticeship - the Technical Certificate and the Diploma:

NCFE Level 2 Certificate in Sales

NCFE Level 2 Certificate in Principles of Sales


NCFE Level 3 Diploma in Sales

NCFE Level 3 Certificate in Principles of Sales

Why the MET?

Our experienced teaching staff are passionate about their areas of expertise and are committed to helping you to attain your learning goals and meet your personal aims.

Without a doubt, one of the reasons we know you will love studying at Brighton MET is the location of our Central Campus. Right in the heart of Brighton’s world-famous North Laine, the College is within walking distance of all the city’s main amenities – the award-winning city library, the independent shops and eateries and the beach.

Course content

  • Sales processes
  • Sales theory
  • Sales techniques
  • Lead generation
  • Targets
Course content
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