Formerly City College Brighton and Hove and Northbrook College

Travel & Tourism - Level 2 Intermediate Apprenticeship

Course Type: Apprenticeships Start Date: April 2019 Duration: 1 Year Entry requirements: 3 GCSEs grade 3 or above, including English and Maths Qualification: Edexcel Level 2 NVQ Diploma in Travel Services Awarding Body: EDEXCEL

Why this apprenticeship?

This apprenticeship will inspire and enthuse you to pursue a career in the sector, whether with a travel agency, tour operator, visitor attraction or airline. You will gain a broad knowledge and understanding of the skills needed to progress to employment or university. Supported by our team of industry professionals, you will learn through a mix of group and individual tasks, presentations, trips and visits from employers. 

Potential Job Roles include Tour Manager, Tourist Guide, and Travel Agent, as well as progression from 2 to 3, and from level 3 to HNC/D in Travel and Tourism Management.


Entry requirements

To do this apprenticeship you will need to have 3 GCSEs grade 3 or above, including English and Maths.

Anyone aged 16 or over can apply for an apprenticeship. You cannot be self-employed and must have lived in the UK or EU for the past three years to be eligible.

The Level 2 apprenticeship is an intermediate level equivalent to five good GCSE passes. Apprentices work towards a qualification/skill such as an NVQ/Diploma Level 2, Functional Skills and in some areas a relevant technical certificate diploma. These provide the skills you need for your chosen career and allow progression onto an Advanced Apprenticeship.



Why choose an apprenticeship?

Apprenticeships are a fantastic way to gain a nationally recognised qualification and valuable skills whilst working. We are a major provider of apprenticeships in the South East, helping employers to find the right apprentice for their business or up-skill existing employees, and supporting individuals to succeed. 

Course content

This course will support you to achieve:

  • Arrange Non Multi-Sector Air Travel
  • Employment Rights and Responsibilities in the Hospitality, Leisure, Travel and Tourism Sector
  • Assist Customers Prior To and After Travelling ƒ Identify and Provide Tourism-Related Information and advice
  • Arrange Travel Itineraries
  • Process Travel Services Bookings

Why the MET?

Our experienced teaching staff are passionate about their areas of expertise and are committed to helping you to attain your learning goals and meet your personal aims.

Without a doubt, one of the reasons we know you will love studying at Brighton MET is the location of our Central Campus. Right in the heart of Brighton’s world-famous North Laine, the College is within walking distance of all the city’s main amenities – the award-winning city library, the independent shops and eateries and the beach.

How much will I earn?

Apprenticeships are paid training schemes. You will learn and earn at the same time.

Wages will vary depending on the type of apprenticeship, but there is a national minimum wage (NMW) in the UK which applies to all 16 – 18 year olds and to those aged 19 and over in the first year of their studies. From April 2018, this is £3.70 per hour and from April 2019 it will increase to £3.90 per hour. However, the MET encourages employers to pay at a higher hourly rate. After a year, all apprentices need to be paid the minimum wage for their age. For more information please see the Government NMW web page.

How long does an apprenticeship take?

An apprenticeship can take between one and four years to complete depending on the level and subject area. As a guide, an Intermediate Level 2 Apprenticeship usually takes around 12 to 18 months and an Advanced Level 3 Apprenticeship around 18 to 24 months.

What might my working hours be?

Apprentices are required to have a minimum of 30 contracted hours with an employer who will agree working patterns. Expect 20% of your contracted time to be dedicated to your apprenticeship training.

Potential
Careers

Potential Careers

Hotel or accommodation manager/proprietor

Typical Tasks:

  • Analyses demand and decides on type, standard and cost of services to be offered.
  • Determines financial, staffing, material and other short- and long-term needs.
  • Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
  • Approves and arranges shipboard entertainment and shore trips and liaises with ship.
  • Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

Available opportunities -1.2% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £17,004

AVERAGE £24,492

POTENTIAL £42,198

Desired Skills:
  • Monitoring
  • Active Listening
  • Speaking
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Writing
  • Reading Comprehension
  • Mathematics

Travel agency manager or proprietor

Typical Tasks:

  • Plans work schedules and assigns tasks and responsibilities.
  • Co-ordinates the activities of clerical, secretarial and other staff.
  • Discusses clients' requirements and advises on road, rail, air and sea travel and accommodation.
  • Makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries.
  • Advises on currency and passport/visa regulations and any necessary health precautions needed.
  • Determines financial, staffing, material and other short- and long-term needs.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

Available opportunities 1.6% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £19,344

AVERAGE £27,261

POTENTIAL £45,572

Desired Skills:
  • Active Listening
  • Speaking
  • Monitoring
  • Critical Thinking
  • Reading Comprehension
  • Mathematics
  • Learning Strategies
  • Writing
  • Active Learning

Travel agent

Typical Tasks:

  • Discusses client requirements and shows brochures containing suitable packages.
  • Establishes availability with tour operators and makes bookings.
  • Consults travel time-tables, books travel tickets and accommodation.
  • Handles cash, debit and credit card payment.
  • Informs client of any changes in travel arrangements.
  • Advises on issues of currency, passports, visa requirements, insurance, car hire, vaccinations and other health precautions.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

Available opportunities 1.6% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £13,572

AVERAGE £17,472

POTENTIAL £32,195

Desired Skills:
  • Active Listening
  • Speaking
  • Critical Thinking
  • Reading Comprehension
  • Mathematics
  • Learning Strategies
  • Writing
  • Active Learning
  • Monitoring

Air travel assistant

Typical Tasks:

  • Receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes.
  • Checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers.
  • Welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage.
  • Ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight.
  • Sells duty-free goods during the flight.
  • Makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened.
  • Directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

Available opportunities 3.1% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £14,138

AVERAGE £20,534

POTENTIAL £42,062

Desired Skills:
  • Reading Comprehension
  • Active Listening
  • Critical Thinking
  • Learning Strategies
  • Speaking
  • Active Learning
  • Monitoring
  • Writing
  • Mathematics
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