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Formerly City College Brighton and Hove and Northbrook College

IT, Software, Web & Telecoms Professionals - Level 2 Intermediate Apprenticeship

Course Type: Apprenticeships Start Date: January 2020 Duration: 1 Year Entry requirements: Functional Skills may be required dependent on the apprenticeship framework and previous qualifications achieved. Qualification: Level 2 Diploma in ICT Professional Competence Award in ICT Systems & Principles

Why this apprenticeship?

This qualification allows learners to build their skills and understanding required for progression in the IT and telecoms sector.

This apprenticeship is frequently chosen by employers who seek apprentices for IT roles, such as: IT Support Technician Data Administrator & IT Helpdesk Website Administrator.

It can also be considered for a wide range of other professional IT roles, for example, Network Technician or Test Technician.

The suitability of the framework will be determined by the role description provided by the employer.


Apprenticeships are available for school leavers and adults (19+), beginning at Level 2 through to degree level.

What levels are available?


Wages vary depending on the type of apprenticeship but there is a national minimum wage (NMW) in the UK which applies to all 16-18 year olds and to those aged 19 or over in the first year of their studies. From October 2017, this is £3.50 per hour. However, the MET encourages employers to pay at a higher hourly rate.

Apprenticeship FAQs

How to apply

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Entry requirements

Anyone aged 16 or over can apply for an apprenticeship. You cannot be self-employed and must have lived in the UK or EU for the past three years to be eligible.

The Level 2 apprenticeship is an intermediate level equivalent to 5 GCSE passes. Apprentices work towards a qualification/skill such as an NVQ/Diploma Level 2, Functional Skills and in some areas a relevant technical certificate diploma. These provide the skills you need for your chosen career and allow progression onto an Advanced Apprenticeship.

Why choose an apprenticeship?

Apprenticeships are a fantastic way to gain a nationally recognised qualification and valuable skills whilst working. We are a major provider of apprenticeships in the South East, helping employers to find the right apprentice for their business or up-skill existing employees, and supporting individuals to succeed. 

Course content

This course will support you to achieve:

  • Develop Own Effectiveness and Professionalism
  • Install and Configure ICT Equipment and Operating Systems
  • Install, Configure and Maintain Software
  • Health and Safety in ICT
  • Technical Fault Diagnosis
  • Customer Care in ICT
  • Desktop Publishing Software

The diploma element will be delivered and supported in the workplace.

If Functional Skills are required, this element will be delivered in the classroom. 

Why the MET?

Our industry experienced teaching staff are passionate about their areas of expertise and are committed to helping you to attain your learning goals and meet your personal aims.

Without a doubt, one of the reasons we know you will love studying at Brighton MET is the location of our central campus.

Right in the heart of Brighton’s world-famous North Laine, the College is within walking distance of all the city’s main amenities – the award-winning city library, the independent shops and eateries and the beach.

Progression Pathways

On completion of the Level 2 Intermediate Apprenticeship in IT, Software, Web & Telecoms Professionals, you may progress onto the Level 3 Advanced Apprenticeship.

Progression Pathways

How much will I earn?

Apprenticeships are paid training schemes. You will learn and earn at the same time.

Wages will vary depending on the type of apprenticeship, but there is a national minimum wage (NMW) in the UK which applies to all 16 – 18 year olds and to those aged 19 and over in the first year of their studies. From April 2018, this is £3.70 per hour and from April 2019 it will increase to £3.90 per hour. However, the MET encourages employers to pay at a higher hourly rate. After a year, all apprentices need to be paid the minimum wage for their age. For more information please see the Government NMW web page.

How long does an apprenticeship take?

An apprenticeship can take between one and four years to complete depending on the level and subject area. As a guide, an Intermediate Level 2 Apprenticeship usually takes around 12 to 18 months and an Advanced Level 3 Apprenticeship around 18 to 24 months.

What might my working hours be?

Apprentices are required to have a minimum of 30 contracted hours with an employer who will agree working patterns. Expect 20% of your contracted time to be dedicated to your apprenticeship training.

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