Online courses | NCFE Certificate in Customer Service for Health and Social Care Settings Level 2
Why this course?
Please only apply for courses commencing in the next two months.
This distance learning, knowledge based, qualification has been designed for learners who want to develop an understanding of how to deliver effective customer service in health and social care settings.
This knowledge based qualification is designed for learners already working, or learners who are looking to enter employment in the health and social care sectors.
Learners are required to undertake the following units:
- Unit 1 Preparing to deliver customer service in health and social care settings
- Unit 2 Effective communication for health and social care
- Unit 3 Teamwork in health and social care settings
- Unit 4 Understand the specific needs of customers accessing health and social care services
This course is free if you are 19 years+ and have lived in the UK/EU for 3 years. Find out if you are eligible for funding.