Online courses | NCFE Certificate in Information, Advice or Guidance Level 2

Course Type: Adult qualifications and professional, Online courses Entry requirements: There are no specific recommended prior learning requirements for this qualification. Assessment: The programme is delivered online by a range of assessments. These are assessed by the tutor throughout the programme from induction to completion. Awarding Body: NCFE Fees: £0.00

Why this course?

A student and teacher in a tutorial

Please only apply for courses commencing in the next two months.

This qualification is designed for those people who work in, or are looking to work in a relevant role such as:

  • Careers, Employment, Customer Service, Help-desk and Debt Advisors
  • Housing Support Worker, Learning Support Worker or Legal Services Support Workers
  • Peer Mentors, Student Support

This course is ideal for learners working in advice and support roles, who wish to enhance their knowledge or achieve qualifications to support their work. It is also suitable for those wanting to embark on a career providing information, advice or guidance.

Learners are required to undertake the following units:

  • Unit 1 Information, advice or guidance in practice
  • Unit 2 Developing interaction skills for information, advice or guidance
  • Unit 3 Signposting and referral in information, advice or guidance
  • Unit 7 Managing information
  • Unit 14 Operating within networks to support information, advice or guidance

This course is free/government funded if you are 19+ at the start of the academic year, you live in England (some regional exclusions apply, including Greater London) and have lived in the UK for the last 3 years. Find out if you are eligible for funding.

The guided learning hours for this course are 114. Students generally spend 8-10 hours on their course each week and complete within 8 weeks.

Distance learning: times variable.

Start dates

Click here to see fee information.

Code Start Campus Times Duration Fees
FE0439-1C Start Anytime Distance learning: times variable 10 weeks £0.00 Apply

*FREE* Online short courses

Make the most of these extraordinary times and gain a nationally-recognised qualification. A short online course is a significant first step to improving your skills and achieving your career goals.

Free online courses

Financial support

The applicable fees for this course, including any available discounts, will be listed in the information above. 


How to pay

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