Online courses | NCFE Certificate in Understanding Working with People with Mental Health Needs Level 2

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Course Type: Online courses Entry requirements: There are no specific recommended prior learning requirements for this qualification. Assessment: The programme is delivered online by a range of assessments. These are assessed by the tutor throughout the programme from induction to completion. Awarding Body: NCFE Fees: £0.00

Why this course?

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Please only apply for courses commencing in the next two months.

This qualification aims to raise awareness of mental health problems and the process and approaches involved in the care and support of those who experience mental ill health. This course is suitable for anyone working in the health and social care or a related sector that wish to understand mental health issues and support approaches.

Learners are required to undertake the following units:

  • Understanding the role of the mental health worker
  • Mental health and mental health issues
  • Understanding duty of care in adult health and social care
  • Approaches to care and management in mental health
  • Understanding change and support in relation to mental health

This course is free/government funded if you are 19+ at the start of the academic year, you live in England (some regional exclusions apply, including Greater London) and have lived in the UK for the last 3 years. Find out if you are eligible for funding.

The guided learning hours for this course are 155. Students generally spend 8-10 hours on their course each week and complete within 8 weeks.

Start dates

Click here to see fee information.

Code Start Campus Times Duration Fees
FE0453-1C Start Anytime Distance learning: times variable Up to 8 weeks £0.00 Apply

Course Fees

If you are unemployed, in receipt of certain benefits or on a low wage, you may be eligible for a free course. 


To be eligible for a free course, you must meet the following criteria:

  • You will be aged 19+ when the course begins
  • AND you are in receipt of Jobseeker’s Allowance (JSA) or Employment and Support Allowance (ESA)
  • OR you are receiving a means tested benefit, earning less than £617 per month (take home) if you are a sole claimant or £988 a month if you have a joint claim with your partner, and are completing the course to improve your employability
  • OR if you are working and earn less than £20,319 annual gross salary

You will need to provide evidence and sign a declaration when you enrol.

Other Options

Subsidised fees

If the above does not apply to you, you may still be eligible for a subsidised fee. For more information, please speak to our Admissions team: | 01273 667704

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