Formerly City College Brighton and Hove and Northbrook College

Pathways - Business and Customer Service

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Course Code: FE0138-1C Course Type: 16+ college (full-time), Pathways Campus: Central Brighton Campus Start Date: September 2019 Duration: 1 Year Entry requirements: Please see entry tab Awarding Body: Laser

If you are interested in learning more about business, customer service and enterprise then this is the course for you.

Being on a Pathways Level 1 course, you will receive excellent help and support from experienced tutors and teaching assistants. Working in small classes, you will notice that your self-confidence and self-esteem will grow. Level 1 also boosts your social skills and ability to get on with a variety of different people.

Your study programme will also include some supported English and Maths sessions and provide a first step towards gaining qualifications. 

The MET welcome students from all walks of life and has courses specifically designed for those who may need some additional support in their learning.

Pathways courses are for students who, for many reasons, have not gained GCSEs. Perhaps you need to boost your confidence after a challenging time at school or maybe you just need some supported learning to help you on track to achieve your goals. Pathways courses are practical and fun and could be your stepping-stone to success.


Entry requirements

There are no GSCE requirements for these Entry Level courses, but your application will be reviewed for an appropriate level of skills and college readiness. ESOL applicants will require E3 or above.

Entry requirements

Course Units

Understanding business 

Office equipment

Teamwork skills

Enterprise activity: producing products or services

Spreadsheet software


Why the MET?

Small group sizes 

Gain a holistic understanding of the business sector 

Opportunity for work experience

Stepping stone to a level 2 course

Additional lessons in employability

Every year, students from the Pathways courses in Brighton are selected to go on a life-changing trip to Sri Lanka where they volunteer with a charity working towards improving the lives of local children.


Facilities

Access to quality teaching resources, rooms and studios

Online access to course documents, resources and study support through the METs virtual learning environment

Library and computing facilities

Access to the MET’s student services, including career advice and additional learning support

Cafés and coffee bars with a wide range of reasonably priced meals, snacks and drinks

A travel agency and a hair and beauty salon, both open to the public and 

Facilities

Work experience & what's next?

Following a Pathways course, you can progress to further training at Level 1 or sometimes Level 2, either full-time or as an apprentice.

Future Careers:

Customer service worker

IT support worker

Care worker

Hairdresser

Beautician

Uniformed officer

Construction worker

Mechanic


Work experience & what's next?
Potential
Careers

Potential Careers

Financial manager or director

Typical Tasks:

  • Participates in the formulation of strategic and long-term business plans, assesses the implications for the organisation financial mechanisms and oversees their implementation.
  • Plans external and internal audit programmes, arranges for the collection and analysis of accounting, budgetary and related information, and manages the company.
  • Determines staffing levels appropriate for accounting activities.
  • Assesses and advises on factors affecting business performance.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

68 Available opportunities 2.3% Rise in employment is expected by 2019 in the South East.
Salaries

ENTRY £25,526

AVERAGE £50,193

POTENTIAL £99,860

Desired Skills:
  • Active Listening
  • Monitoring
  • Critical Thinking
  • Active Learning
  • Reading Comprehension
  • Writing
  • Mathematics
  • Speaking
  • Learning Strategies

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Public relations professional

Typical Tasks:

  • Discusses issues of business strategy, products, services and target client base with senior colleagues to identify public relations requirements.
  • Writes, edits and arranges for the effective distribution of press releases, newsletters and other public relations material.
  • Addresses individuals, clients and other target groups through meetings, presentations, the media and other events to enhance the public image of an organisation.
  • Develops and implements tools to monitor and evaluate the effectiveness of public relations exercises.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

56 Available opportunities 2.3% Rise in employment is expected by 2019 in the South East.
Salaries

ENTRY £18,330

AVERAGE £30,381

POTENTIAL £48,009

Desired Skills:
  • Writing
  • Monitoring
  • Speaking
  • Active Learning
  • Reading Comprehension
  • Critical Thinking
  • Learning Strategies
  • Active Listening
  • Mathematics

Current Vacancies on Indeed

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Business, research or administrative professional n.e.c.

Typical Tasks:

  • Coordinates the organisation's services and resources, liaises with other senior staff.
  • Analyses internal processes and systems, recommends and implements procedural and policy changes.
  • Recruits and manages staff, assigns and delegates tasks and duties, makes changes in procedures to deal with variations in workload.
  • Develops plans, sets objectives and monitors and evaluates performance.
  • Prepares and reviews operational and financial reports.
  • Controls and administers budgets.
  • Advises national and local government on the interpretation and implementation of policy decisions, acts and regulations, and provides technical assistance in the formulation of policy.
  • Co-ordinates and directs the activities of Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government.
  • Registers and maintains records of all births, deaths and marriages in local authority area, issues appropriate certificates and reports any suspicious causes of death to the coroner.
  • Negotiates and monitors contracted out services provided by the private sector to local government studies and acts upon any legislation that may affect the local authority.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

1 Available opportunities 4.6% Rise in employment is expected by 2019 in the South East.
Salaries

ENTRY £26,774

AVERAGE £41,145

POTENTIAL £67,880

Desired Skills:

Current Vacancies on Indeed

Company Secretary - Qualified Company: Tiger Recruitment Ltd Location: London
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Business or related research professional

Typical Tasks:

  • Liaises with production team to generate and develop ideas for film, television and radio programmes.
  • Research sources for accurate factual material, finds suitable contributors to programmes or print features and deals with any copyright issues.
  • Briefs presenters, scriptwriters or journalists as required via verbal or written reports.
  • Provides administrative support for programme development such as booking facilities.
  • Provides support to criminal intelligence or to military or other security operations by gathering and verifying intelligence data and sources.
  • Presents findings in the required format, via written reports or presentations.
  • Researches images for clients in a wide range of media using specialist picture libraries and archives, museums, galleries etc., or commissions new images.
  • Liaises with client on the appropriate image/s to be used.
  • Deals with copyright issues and negotiates fees.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

111 Available opportunities 2.3% Rise in employment is expected by 2019 in the South East.
Salaries

ENTRY £20,690

AVERAGE £33,462

POTENTIAL £51,656

Desired Skills:
  • Monitoring
  • Reading Comprehension
  • Critical Thinking
  • Active Learning
  • Active Listening
  • Writing
  • Speaking
  • Learning Strategies
  • Mathematics
  • Science

Current Vacancies on Indeed

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