Formerly City College Brighton and Hove and Northbrook College

Sales & Telesales - Level 3 Advanced Apprenticeship

Course Type: Apprenticeships Start Date: March 2019 Duration: Up to eighteen months Entry requirements: To start this programme you should ideally have five GCSEs (grade 9-4/A*-C) or have completed an apprenticeship at Level 2 and been assessed to progress to Level 3.

Why this apprenticeship?

This apprenticeship will equip new and existing staff with the skills, knowledge, and experience needed to undertake senior sales and telesales roles. 

The training allows apprentices to specialise in their chosen area of interest such as developing sales proposals, updating sales forecasts and targets, and contribute to the development and launch of new products and services. 

The apprenticeship is suitable for those who currently work or are being recruited to work in sales in a supervisory or management position such as Sales Consultant/Supervisor, Sales Manager, and Customer Relationship Managers.

Entry requirements

Equivalent to two A-level passes.

The apprenticeship is suitable for those who currently work or are being recruited to work in sales in a supervisory or management position such as Sales Consultant/Supervisor, Sales Manager, and Customer Relationship Managers.

Advanced Apprentices work towards a qualification/skill such as an NVQ/Diploma Level 3, Functional Skills and technical diploma. To start this programme you should ideally have five GCSEs (grade 9-4/A*-C) or have completed an apprenticeship at Level 2 and been assessed to progress to Level 3.

Why choose an apprenticeship?

Apprenticeships are a fantastic way to gain a nationally recognised qualification and valuable skills whilst working. We are a major provider of apprenticeships in the South East, helping employers to find the right apprentice for their business or upskill existing employees, and supporting individuals to succeed. 

Course content

This framework will support you to achieve:

  •  Sales process
  •  Sales theory
  •  Techniques and targets
  •  Sales forecasts
  •  Products and services
Course content

How much will I earn?

Apprenticeships are paid training schemes. You will learn and earn at the same time.

Wages will vary depending on the type of apprenticeship, but there is a national minimum wage (NMW) in the UK which applies to all 16 – 18 year olds and to those aged 19 and over in the first year of their studies. From April 2018, this is £3.70 per hour and from April 2019 it will increase to £3.90 per hour. However, the MET encourages employers to pay at a higher hourly rate. After a year, all apprentices need to be paid the minimum wage for their age. For more information please see the Government NMW web page.

How long does an apprenticeship take?

An apprenticeship can take between one and four years to complete depending on the level and subject area. As a guide, an Intermediate Level 2 Apprenticeship usually takes around 12 to 18 months and an Advanced Level 3 Apprenticeship around 18 to 24 months.

What might my working hours be?

Apprentices are required to have a minimum of 30 contracted hours with an employer who will agree working patterns. Expect 20% of your contracted time to be dedicated to your apprenticeship training.

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