Formerly City College Brighton and Hove and Northbrook College

Travel and Tourism - Level 3 Diploma/Extended Diploma

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Course Code: FE0342-1C Course Type: 16+ college (full-time), Open to international students Campus: Broadwater Campus Start Date: September 2019 Duration: 2 Years Qualification: BTEC Subsidiary and Extended Diploma in Travel and Tourism Level 3

Course aims

This 2 year course will inspire and enthuse you to pursue a career in the sector, whether with a travel agency, tour operator, visitor attraction or airline. You will gain a broad knowledge and understanding of the skills needed to progress to employment or university. Supported by our team of industry professionals, you will learn through a mix of group and individual tasks, presentations, trips and visits from employers. 

Entry requirements

Start at Level 3 if you have at least four GCSEs at grade 4 (C) or above, including English and maths.

If you do not have these grades, you could start at Level 2 or, if you do not qualify for that, start at the Level 1 introductory course in Business, IT, Travel and Tourism. Get in touch with us if you need help deciding which Level is right for you.

Entry requirements

Course content

  • The travel and tourism sector
  • The UK as a destination
  • Customer service
  • European destinations
  • Retail travel
  • Events, conferences and exhibitions

Why the MET?

This course provides expert job preparation with excellent work experience opportunities.

You will be taught by staff with many years of experience in the industry including cabin crew, resort reps and airport check-in, with additional guest speakers who share their industry knowledge with students.

The department has fantastic links with some of the largest travel companies in the world, including British Airways, First Choice Holidays and Virgin Atlantic.

A programme of trips, excursions and residentials are organised throughout the year.

  • Assessment
    • Exams
    • Written work
    • Role-plays

Work experience

All students will have the opportunity to undertake 30 hours of work experience, which will provide invaluable links with local employers.

Northbrook MET is keen to offer our students work experience placements, particularly with the increasing importance for students to complete placements as part of their study programmes across all industry areas.

This is an exciting opportunity for employers and students alike to gain something valuable with long term benefits for the business and for students.


What's next?

After Level 3, you can progress to university level courses. Options include Brighton MET’s Foundation Degrees in Travel and Tourism Management, Event/Hospitality and Tourism Management or Business. A variety of related degrees are also available at other universities.

Future careers include:

  • Travel agents
  • Tour operations
  • Cruise liners
  • Airline industry
  • Catering
  • Visitor attractions
  • Travel reps
  • Tour guides
  • Sports tourism
  • Tourism planning and accommodation management
Potential
Careers

Potential Careers

Hotel or accommodation manager/proprietor

Typical Tasks:

  • Analyses demand and decides on type, standard and cost of services to be offered.
  • Determines financial, staffing, material and other short- and long-term needs.
  • Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
  • Approves and arranges shipboard entertainment and shore trips and liaises with ship.
  • Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

Available opportunities -1.2% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £17,004

AVERAGE £24,492

POTENTIAL £42,198

Desired Skills:
  • Monitoring
  • Active Listening
  • Speaking
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Writing
  • Reading Comprehension
  • Mathematics

Travel agency manager or proprietor

Typical Tasks:

  • Plans work schedules and assigns tasks and responsibilities.
  • Co-ordinates the activities of clerical, secretarial and other staff.
  • Discusses clients' requirements and advises on road, rail, air and sea travel and accommodation.
  • Makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries.
  • Advises on currency and passport/visa regulations and any necessary health precautions needed.
  • Determines financial, staffing, material and other short- and long-term needs.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

Available opportunities 1.6% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £19,344

AVERAGE £27,261

POTENTIAL £45,572

Desired Skills:
  • Active Listening
  • Speaking
  • Monitoring
  • Critical Thinking
  • Reading Comprehension
  • Mathematics
  • Learning Strategies
  • Writing
  • Active Learning

Travel agent

Typical Tasks:

  • Discusses client requirements and shows brochures containing suitable packages.
  • Establishes availability with tour operators and makes bookings.
  • Consults travel time-tables, books travel tickets and accommodation.
  • Handles cash, debit and credit card payment.
  • Informs client of any changes in travel arrangements.
  • Advises on issues of currency, passports, visa requirements, insurance, car hire, vaccinations and other health precautions.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

Available opportunities 1.6% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £13,572

AVERAGE £17,472

POTENTIAL £32,195

Desired Skills:
  • Active Listening
  • Speaking
  • Critical Thinking
  • Reading Comprehension
  • Mathematics
  • Learning Strategies
  • Writing
  • Active Learning
  • Monitoring

Air travel assistant

Typical Tasks:

  • Receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes.
  • Checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers.
  • Welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage.
  • Ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight.
  • Sells duty-free goods during the flight.
  • Makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened.
  • Directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

Available opportunities 3.1% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £14,138

AVERAGE £20,534

POTENTIAL £42,062

Desired Skills:
  • Reading Comprehension
  • Active Listening
  • Critical Thinking
  • Learning Strategies
  • Speaking
  • Active Learning
  • Monitoring
  • Writing
  • Mathematics
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