Formerly City College Brighton and Hove and Northbrook College

Travel and Tourism - Level 2 Diploma

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Course Code: FE0081-1C Course Type: 16+ college (full-time) Campus: Central Brighton Campus Start Date: September 2019 Duration: 1 Year Qualification: City & Guilds Diploma in Travel and Tourism Level 2 Awarding Body: City & Guilds

Course aims

There are many exciting careers in the fast-growing travel and tourism industry, whether in holiday resorts and tourist attractions, or travel agents, hotels and airlines. If you want to work with people or experience new cultures, our expert lecturers will equip you with the skills you need, such as practical teamwork, customer service, presentation, and problem solving. We also offer a specialist Cabin Crew course.

Entry requirements

Start on this Level 2 course if you have at least three GCSEs at grade 3 (D/E) or above, including English and maths.

If you do not have these grades, we have options for you. You can start on one of our Pathways courses - combined Business, IT and Travel & Tourism. After that you could progress to this Level 2 course.

Entry requirements

Course content

  • Worldwide destinations
  • Customer service
  • The UK travel and tourism Industry
  • Tour operations
  • Event planning
  • Aviation operations

Brighton MET facilities

  • Gain real-world experience in our travel bureau, City Travel, serving holidays and trips to staff, students and members of the public
  • Library and computing facilities
  • Access to the MET’s student services, including career advice and additional learning support
  • Online access to resources and study support through the MET’s virtual learning environment
  • Cafés with a wide range of reasonably priced meals, snacks and drinks
  • Assessment
    • Tests
    • Online assessments
    • Assignments
    • Research tasks
    • Presentations

Work Experience

All students will have the opportunity to undertake 30 hours of work experience, which will provide invaluable links with local employers. You will gain real-world experience at our in-house travel agency, City Travel, serving holidays and trips to staff, students and the general public.

Brighton MET is keen to offer our students work experience placements, particularly with the increasing importance for students to complete placements as part of their study programmes across all industry areas.

This is an exciting opportunity for employers and students alike to gain something valuable with long term benefits for the business and for students.


What's next?

On successful completion of this Level 2 course you may wish to continue your studies at Brighton MET and move on to the BTEC Level 3 Subsidiary Diploma in Travel and Tourism.

Students can then progress onto higher level courses or into full-time employment. Potential job opportunities include:

  • Travel agents
  • Tour operations
  • Cruise liners
  • Airline industry
  • Catering
  • Visitor attractions
  • Travel reps
  • Tour guides
  • Views Mohammed Soliman Travel and Tourism

    “The teachers are really positive and enthusiastic about travel and tourism as they have all worked in the industry and can share their experience with you. I would highly recommend this course to anyone who wants to learn about the travel & tourism industry.”

  • student Views Alex Bowman Travel and Tourism

    “I’ve really enjoyed my first year here at Brighton MET, being centrally located it’s really easy to get around, you can pop out at lunch time and be in the centre of town. I’ve met some great friends and I’m looking forward to studying Cabin Crew next year.”

  • student Views Ena Potiphar Travel and Tourism

    “Coming to Brighton MET is the best decision I have made, you are treated like adults and the teachers are knowledgeable and good fun.”

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Potential
Careers

Potential Careers

Hotel or accommodation manager/proprietor

Typical Tasks:

  • Analyses demand and decides on type, standard and cost of services to be offered.
  • Determines financial, staffing, material and other short- and long-term needs.
  • Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
  • Approves and arranges shipboard entertainment and shore trips and liaises with ship.
  • Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

58 Available opportunities -1.2% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £17,004

AVERAGE £24,492

POTENTIAL £42,198

Desired Skills:
  • Monitoring
  • Active Listening
  • Speaking
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Writing
  • Reading Comprehension
  • Mathematics

Current Vacancies on Indeed

Deputy Hotel Manager Company: Whitbread Plc Location: Kent
View Vacancy
Operations Manager Company: Hilton Hotels & Resorts Location: London
View Vacancy
Maintenance Manager Company: The Roslin Location: Southend
View Vacancy
Director of Front of House Company: Royal Lancaster London Location: London W2
View Vacancy

Travel agency manager or proprietor

Typical Tasks:

  • Plans work schedules and assigns tasks and responsibilities.
  • Co-ordinates the activities of clerical, secretarial and other staff.
  • Discusses clients' requirements and advises on road, rail, air and sea travel and accommodation.
  • Makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries.
  • Advises on currency and passport/visa regulations and any necessary health precautions needed.
  • Determines financial, staffing, material and other short- and long-term needs.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

10 Available opportunities 1.6% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £19,344

AVERAGE £27,261

POTENTIAL £45,572

Desired Skills:
  • Active Listening
  • Speaking
  • Monitoring
  • Critical Thinking
  • Reading Comprehension
  • Mathematics
  • Learning Strategies
  • Writing
  • Active Learning

Current Vacancies on Indeed

Worldwide Travel Manager Company: Travel Trade Recruitment Location: Croydon
View Vacancy
Crew Travel Assistant Company: Scotline Location: Medway
View Vacancy
EVENT TRAVEL MANAGER Full-Time Company: Progressive Travel Recruitment Location: London
View Vacancy
Telesales -London- Travel Company: Blue Arrow Location: London
View Vacancy

Care escort

Typical Tasks:

  • Transports clients safely and securely between approved destinations.
  • Supports and secures chair bound clients.
  • Organises toilet and meal stops, as appropriate.
  • Supervises contact between parents and separated children.
  • Communicates with colleagues and maintains accurate records.
  • Supervises and accompanies children who are taking part in a theatrical, television or film production.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

199 Available opportunities -0.3% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £13,377

AVERAGE £16,088

POTENTIAL £22,328

Desired Skills:
  • Monitoring
  • Active Listening
  • Critical Thinking
  • Learning Strategies
  • Reading Comprehension
  • Active Learning
  • Writing
  • Speaking
  • Mathematics

Current Vacancies on Indeed

Receptionist Company: Marriott International, Inc Location: London
View Vacancy
Support Worker Company: Supreme Care Services Ltd Location: Epsom KT17
View Vacancy
Prison Escort Company: Fortel Rail Construction Ltd Location: South West London
View Vacancy
Support Workers Needed Full Time in Bushey, Hertfordshire Company: Sirona Medical Limited Location: Bushey
View Vacancy

Travel agent

Typical Tasks:

  • Discusses client requirements and shows brochures containing suitable packages.
  • Establishes availability with tour operators and makes bookings.
  • Consults travel time-tables, books travel tickets and accommodation.
  • Handles cash, debit and credit card payment.
  • Informs client of any changes in travel arrangements.
  • Advises on issues of currency, passports, visa requirements, insurance, car hire, vaccinations and other health precautions.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

214 Available opportunities 1.6% Rise in employment is expected by 2020 in the South East.
Salaries

ENTRY £13,572

AVERAGE £17,472

POTENTIAL £32,195

Desired Skills:
  • Active Listening
  • Speaking
  • Critical Thinking
  • Reading Comprehension
  • Mathematics
  • Learning Strategies
  • Writing
  • Active Learning
  • Monitoring

Current Vacancies on Indeed

Luxury Travel Sales Consultant Company: Travel Trade Recruitment Location: London
View Vacancy
LUXURY TAILORMADE TRAVEL CONSULTANT Company: Travel Trade Recruitment Location: West End
View Vacancy
JUNIOR BUSINESS TRAVEL CONSULTANT Company: Travel Trade Recruitment Location: West London
View Vacancy
Travel Consultant - Southampton Company: Barrhead Travel Location: Southampton
View Vacancy
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