Formerly City College Brighton and Hove and Northbrook College

Cabin Crew - Level 2

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Course Code: FE0074-1C Course Type: 16+ college (full-time) Campus: Central Brighton Campus Start Date: September 2019 Duration: 1 Year Qualification: City & Guilds Diploma in Air Cabin Crew Level 2 Awarding Body: City & Guilds

Course aims

This course introduces you to the skills needed for employment in the exciting airline industry. If you like helping people, you could enjoy a career travelling the world as cabin crew. The College has its own aircraft seats, trolleys and equipment, and our staff have links with the airlines.

Entry Requirements

To join this Level 2 course, you should have at least three GCSEs at grade 3 (D/E) or above, including English and maths. 

If you do not have the above grades, we have options for you. You can start on the combined Business, IT, Travel and Tourism Pathway course (Level 1) and then go on to the Cabin Crew course after that.

Entry Requirements

Course content

  • Introduction to airline/aviation operations
  • Airline health, safety and security
  • Airline emergency procedures
  • Crew room duties
  • Role of cabin crew (on board)
  • Preparation for employment

Why the MET?

This course provides expert job preparation with airline assessment days and work experience opportunities.

You will be taught by staff with many years of experience in the industry, with additional guest speakers who share their industry knowledge with students.

The department has fantastic links with some of the largest travel companies in the world, including British Airways, First Choice Holidays, Tui, Swissport, Menzies and Virgin Atlantic.

You will also benefit from overseas educational visits to destinations such as New York and Barcelona, along with UK-based educational visits to locations such as Heathrow, Thorpe Park and the British Airways Training Academy.

We have aircraft seats, trolleys and equipment that are used regularly for training and some of our role play assessments take place in a major airline mock cabin at Gatwick Airport.

  • Assessment
    • Tests
    • Online assessments
    • Assignments
    • Research tasks
    • Presentations


  • Real world experience in our travel bureau, City Travel
  • Access to quality teaching resources, rooms and studios
  • Online access to course documents, resources and study support through the MET’s virtual learning environment
  • Access to the MET’s student services, including career advice and additional learning support
  • Cafés with a wide range of reasonably priced meals, snacks and drinks

Work experience

All of our our Cabin Crew students are expected to undertake 30 hours of work experience in a placement. Additionally, you will gain valuable customer service skills by working in our training restaurant.

Brighton MET is keen to offer our students work experience placements, particularly with the increasing importance for students to complete placements as part of their study programmes across all industry areas.

This is an exciting opportunity for employers and students alike to gain something valuable with long term benefits for the business and for students.

What's next?

After this course you may wish to enter employment in the following industries:

  • Cabin crew
  • Airport ground operations
  • Travel rep
  • Tour guide
  • Cruise liners
  • Catering
  • Customer relations
  • Tourism management
  • student Views Katie Downie Diploma in Cabin Crew

    “After doing the Take off into Travel last year this inspired me to do the Cabin Crew course. I feel that the course has prepared me well, especially as I’ve just got a job with Monarch and I start my training next week!”

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Potential Careers

Air travel assistant

Typical Tasks:

  • Receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes.
  • Checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers.
  • Welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage.
  • Ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight.
  • Sells duty-free goods during the flight.
  • Makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened.
  • Directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

Available opportunities 3.1% Rise in employment is expected by 2020 in the South East.

ENTRY £14,138

AVERAGE £20,534


Desired Skills:
  • Reading Comprehension
  • Active Listening
  • Critical Thinking
  • Learning Strategies
  • Speaking
  • Active Learning
  • Monitoring
  • Writing
  • Mathematics
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