Cabin Crew & Aviation Operations | City & Guilds Certificate in Aviation Operations | Level 2

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Course Code: FE0269-1C Course Type: 16+ college (full-time) Campus: Broadwater Campus Entry requirements: At least three GCSEs at grade 3 or above, including English and maths Qualification: City & Guilds Certificate in Air Cabin Crew and City & Guilds Certificate in Aviation Operations on the Ground (Knowledge) Level 2 Awarding Body: City & Guilds

Why this course?

Cabin crew students in classroom

An internationally recognised qualification designed for those who would like a career in the exciting cabin crew, aviation and travel and tourism industry. Learn from our industry-experienced staff who will help you to develop a range of desirable transferable skills.

We have excellent links with industry, which means that you’ll take part in enrichment activities such as safety training at Heathrow Airport and attend presentations from leading airlines. 

  • Work experience opportunities and airline assessment days 
  • Industry-experienced teachers and guest speakers  
  • Practical training in an aviation centre on college premises 
  • Customer service training

Start dates

September 2023 Apply
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Entry Requirements

At least three GCSEs grade 3 (D/E) or above, including English and maths.

If you do not have the above grades, you can start on the combined Level 1 Business,Travel and Tourism course.

Entry Requirements

Course content

  • Airline health, safety and security
  • Safety and emergency procedures - including first aid and survival skills
  • Crew room duties
  • Food service and hygiene
  • Preparation for employment


  • Online assessments
  • Assignments
  • Research tasks
  • Presentations

Why Northbrook College?

  • Expert job preparation with airline assessment days and work experience opportunities.
  • Taught by staff with many years of experience in the industry, with additional guest speakers who share their industry knowledge with students.
  • The department has fantastic links with some of the largest travel companies in the world, including British Airways, First Choice Holidays, Tui, and Virgin Atlantic.
  • We have aircraft seats, trolleys and equipment that are used regularly for training and some of our role play assessments take place in a major airline mock cabin at the British Airways training academy.
  • Access to quality teaching resources, rooms and studios
  • Online access to course documents, resources and study support through Northbrook College's virtual learning environment
  • Access to Northbrook College's student services, including career advice and additional learning support
  • Cafés with a wide range of reasonably priced meals, snacks and drinks
Why Northbrook College?

What's next?

On successful completion, you could progress onto a higher level course or seek employment in the aviation industry.

Future careers

After this course you may wish to enter employment in the following industries:

  • Cabin crew
  • Travel rep or tour guide
  • Working on cruise liners
  • Customer relations
  • Tourism management 
  • Hotelier and hospitality

Course costs

This course is free (you do not have to pay fees) if:

  • You are a UK citizen, hold EU Settlement Status or have a visa which could qualify you for home status.
  • AND you are under 19 on 31 August in the year you are studying.

This course is also free if you meet the following criteria:

  • You may not have to pay any fees if you will be aged 19 or over when you begin this course and:
  • You are a UK citizen, hold EU Settlement Status or have a visa which could qualify you for home status. 


  • You are in receipt of Jobseeker’s Allowance (JSA) or Employment and Support Allowance (ESA)
  • OR you are receiving a means tested benefit, earning less than £345 per month (take home) if you are a sole claimant or £552 a month if you have a joint claim with your partner, and are completing the course to improve your employability
  • OR if you are working and earn less than £18,525 per year (gross pay)
  • You will need to provide evidence and sign a declaration when you enrol.

Subsidised fees

If the above does not apply to you, you may still be eligible for a subsidised fee. For more information, please speak to our Admissions team: | 01273 667704

Course costs

Open events

Register your interest for our next open events taking place in 2023. It's an opportunity to explore our amazing facilities and hear from our expert teaching staff.


Book now

Course costs

All 16+ (full-time) courses are free to UK citizens, those who hold EU Settlement Status or have a visa which could qualify them for home status, AND are under 19 years old on the 31 August of the year of entry. If you are 19+ and interested in studying this course, you can find out more about costs and financial support in the link below.

19+ fees

How to apply

We accept applications throughout the year, allowing you to apply up until the course starts.

You can also apply for as many colleges and courses as you wish - so keep your options open!

Find out more
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