Formerly City College Brighton and Hove and Northbrook College

Cabin Crew - Level 2 Diploma

  • Apply

Course Code: FE0269-1C Course Type: 16+ college (full-time) Campus: Broadwater Campus Start Date: September 2019 Qualification: City & Guilds Diploma in Air Cabin Crew Level 2 Awarding Body: City & Guilds

Course aims

This internationally recognised qualification is designed for those who would like a career in the aviation industry as cabin crew or in ground operations. You will develop the skills needed to succeed in the airline selection process or to move on to the Level 3 course in Travel and Tourism.

The course includes practice in our real aircraft cabin and visits from airline professionals.

Open events

Come along to one our open events to find out more about studying at the MET. You will be able to tour our facilities, meet our tutors, watch demonstrations and speak to current students.

These events take place in October and November from 5-7pm.

Find out more and register

Course costs

All 16+ (full-time) courses are free to EU residents who are under 19 years old on the 31 August of the year of entry. If you are 19+ and interested in studying this course, you can find out more about costs and financial support in the link below.

19+ fees

How to apply

We accept applications throughout the year, allowing you to apply up until the course starts.

You can also apply for as many colleges and courses as you wish - so keep your options open!

Find out more

Entry Requirements

To join this Level 2 course, you should have at least three GCSEs at grade 3 (D/E) or above, including English and maths. 

If you do not have the above grades, you can start on the combined Business, IT, Travel and Tourism Pathway.

Entry Requirements

Course content

  • Airline health, safety and security
  • Emergency and evaluation procedures
  • Crew room duties
  • Food service and hygiene
  • First aid

Why the MET?

This course provides expert job preparation with airline assessment days and work experience opportunities.

You will be taught by staff with many years of experience in the industry, with additional guest speakers who share their industry knowledge with students.

The department has fantastic links with some of the largest travel companies in the world, including British Airways, First Choice Holidays, Tui, Swissport, Menzies and Virgin Atlantic.

You will also benefit from overseas educational visits to destinations such as New York and Barcelona, along with UK-based educational visits to locations such as Heathrow, Thorpe Park and the British Airways Training Academy.

We have aircraft seats, trolleys and equipment that are used regularly for training and some of our role play assessments take place in a major airline mock cabin at Gatwick Airport.

  • Assessment
    • Tests
    • Online assessments
    • Assignments
    • Research tasks
    • Presentations


  • Access to quality teaching resources, rooms and studios
  • Online access to course documents, resources and study support through the MET’s virtual learning environment
  • Access to the MET’s student services, including career advice and additional learning support
  • Cafés with a wide range of reasonably priced meals, snacks and drinks

Work experience

All of our our Cabin Crew students are expected to undertake 30 hours of work experience in a placement. Additionally, you will gain valuable customer service skills by working in our training restaurant.

Northbrook MET is keen to offer our students work experience placements, particularly with the increasing importance for students to complete placements as part of their study programmes across all industry areas.

This is an exciting opportunity for employers and students alike to gain something valuable with long term benefits for the business and for students.

What's next?

After this course you may wish to enter employment in the following industries:

  • Cabin crew
  • Airport ground operations
  • Travel rep
  • Tour guide
  • Cruise liners
  • Catering
  • Customer relations
  • Tourism management
  • Slider 1
  • Slider 2
  • Slider 3

Potential Careers

Air travel assistant

Typical Tasks:

  • Receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes.
  • Checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers.
  • Welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage.
  • Ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight.
  • Sells duty-free goods during the flight.
  • Makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened.
  • Directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.
This data is from EMSI and applies to London and the South East, and it does not account for self-employment.

Industry Insights

Available opportunities 3.1% Rise in employment is expected by 2020 in the South East.

ENTRY £14,138

AVERAGE £20,534


Desired Skills:
  • Reading Comprehension
  • Active Listening
  • Critical Thinking
  • Learning Strategies
  • Speaking
  • Active Learning
  • Monitoring
  • Writing
  • Mathematics
Share with a friend Looking good? Start your application Apply Back to results