Cabin Crew - Level 2 Diploma
This internationally recognised qualification is designed for those who would like a career in the aviation industry as cabin crew or in ground operations. You will develop the skills needed to succeed in the airline selection process or to move on to the Level 3 course in Travel and Tourism.
The course includes practice in our real aircraft cabin and visits from airline professionals.
To join this Level 2 course, you should have at least three GCSEs at grade 3 (D/E) or above, including English and maths.
If you do not have the above grades, you can start on the combined Business, IT, Travel and Tourism Pathway.
- Airline health, safety and security
- Emergency and evaluation procedures
- Crew room duties
- Food service and hygiene
- First aid
Why the MET?
This course provides expert job preparation with airline assessment days and work experience opportunities.
You will be taught by staff with many years of experience in the industry, with additional guest speakers who share their industry knowledge with students.
The department has fantastic links with some of the largest travel companies in the world, including British Airways, First Choice Holidays, Tui, Swissport, Menzies and Virgin Atlantic.
You will also benefit from overseas educational visits to destinations such as New York and Barcelona, along with UK-based educational visits to locations such as Heathrow, Thorpe Park and the British Airways Training Academy.
We have aircraft seats, trolleys and equipment that are used regularly for training and some of our role play assessments take place in a major airline mock cabin at Gatwick Airport.
- Access to quality teaching resources, rooms and studios
- Online access to course documents, resources and study support through the MET’s virtual learning environment
- Access to the MET’s student services, including career advice and additional learning support
- Cafés with a wide range of reasonably priced meals, snacks and drinks
All of our our Cabin Crew students are expected to undertake 30 hours of work experience in a placement. Additionally, you will gain valuable customer service skills by working in our training restaurant.
Northbrook MET is keen to offer our students work experience placements, particularly with the increasing importance for students to complete placements as part of their study programmes across all industry areas.
This is an exciting opportunity for employers and students alike to gain something valuable with long term benefits for the business and for students.
After this course you may wish to enter employment in the following industries:
- Cabin crew
- Airport ground operations
- Travel rep
- Tour guide
- Cruise liners
- Customer relations
- Tourism management
Air travel assistant
- Receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes.
- Checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers.
- Welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage.
- Ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight.
- Sells duty-free goods during the flight.
- Makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened.
- Directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.
- Reading Comprehension
- Active Listening
- Critical Thinking
- Learning Strategies
- Active Learning