Travel & Tourism | City and Guilds Diploma in Air Cabin Crew | Level 2

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Course Code: FE0269-1C Course Type: 16+ college (full-time) Campus: Broadwater Campus Qualification: City & Guilds Diploma in Air Cabin Crew Level 2 Awarding Body: City & Guilds

Why this course?

Do you want to explore the world? Maybe you want to work for an esteemed airline? Or perhaps you want a career where customer service skills are of vital importance.

This course includes practice and visits from airline professionals. The department has fantastic links with some of the largest travel companies in the world, including British Airways, Tui, Swissport and Virgin Atlantic.

  • Airline assessment days at Heathrow Airport
  • Aircraft equipment that simulates the working environment
  • Overseas educational visits and trips to airports
  • Practical training in our own aircraft cabin
  • Work experience and customer service training

Start dates

September 2022 Apply
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Entry Requirements

At least three GCSEs grade 3 (D/E) or above, including English and maths.

If you do not have the above grades, you can start on the combined Level 1 Business,Travel and Tourism course.

Entry Requirements

Course content

  • Airline health, safety and security
  • Safety and emergency procedures - including first aid and survival skills
  • Crew room duties
  • Food service and hygiene
  • Preparation for employment

Why the MET?

  • Expert job preparation with airline assessment days and work experience opportunities.
  • Taught by staff with many years of experience in the industry, with additional guest speakers who share their industry knowledge with students.
  • The department has fantastic links with some of the largest travel companies in the world, including British Airways, First Choice Holidays, Tui, and Virgin Atlantic.
  • We have aircraft seats, trolleys and equipment that are used regularly for training and some of our role play assessments take place in a major airline mock cabin at the British Airways training academy.


  • Access to quality teaching resources, rooms and studios
  • Online access to course documents, resources and study support through the MET’s virtual learning environment
  • Access to the MET’s student services, including career advice and additional learning support
  • Cafés with a wide range of reasonably priced meals, snacks and drinks


  • Online assessments
  • Assignments
  • Research tasks
  • Presentations

What's next?

On successful completion, you could progress onto a higher level course or seek employment in the aviation industry.

Future careers

After this course you may wish to enter employment in the following industries:

  • Cabin crew
  • Travel rep or tour guide
  • Working on cruise liners
  • Customer relations
  • Tourism management 
  • Hotelier and hospitality

Course costs

This course is free (you do not have to pay fees) if:

  • You are a UK citizen, hold EU Settlement Status or have a visa which could qualify you for home status.
  • AND you are under 19 on 31 August in the year you are studying. 

More information about fees for college courses and financial support for 16-19 year olds can be found here.

Please speak to our Admissions team if you have any further queries: | 01273 667704


Course costs

Open events

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Course costs

All 16+ (full-time) courses are free to UK citizens, those who hold EU Settlement Status or have a visa which could qualify them for home status, AND are under 19 years old on the 31 August of the year of entry. If you are 19+ and interested in studying this course, you can find out more about costs and financial support in the link below.

19+ fees

How to apply

We accept applications throughout the year, allowing you to apply up until the course starts.

You can also apply for as many colleges and courses as you wish - so keep your options open!

Find out more
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